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New version wont work with folders with many files  XML
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absolutfab



Joined: 09/14/2010 01:37:56
Messages: 12
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Since i update both server and client, it's not working anymore..

No problems with folder with 25 files or less, but when you got big folders full of files, you got the preview wheel running endlessly and no possibility to view the file..

I try to be patient, and i wait 15 min hoping it was enough for display the preview list.... But no change in 15 min... The wheel is still running..

I got the same problem on both iphone and ipad.


AirVideoServer & Client Version 2.4.0
iphone 3GS iOS 4.1 / iPad iOS 3.2.2 / Mac OS 10.6.4
Admin



Joined: 08/23/2009 08:49:34
Messages: 8705
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This doesn't seem right, especially on Mac. Which model you have? Air Video has been tested on folders with hundreds of files and it should work without issues. Have you tried restarting the server?
absolutfab



Joined: 09/14/2010 01:37:56
Messages: 12
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MacPro 8core 3.2 - but the problem occur when accessing shared folder.

It was working with tons of files before this update..

Yes i try restarting the server, the mac, even the iphone or ipad.

I also try to restart the network disk with the shared folder inside..

absolutfab



Joined: 09/14/2010 01:37:56
Messages: 12
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And i repeat, it was working perfectly great with the same configuration before the update
Admin



Joined: 08/23/2009 08:49:34
Messages: 8705
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Is is possible that the problem is caused by current version. We'll look into it.

How many files are in the folder? (exactly)

Is it shared using SMB, NFS, AFP or other protocol?
ernie.



Joined: 09/14/2010 03:37:04
Messages: 2
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I have the same issue with the update, all my files worked before but now I have a little "Invalid" text underneath the filename.
Admin



Joined: 08/23/2009 08:49:34
Messages: 8705
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This is not the same issue. What is your computer specification? Also have you tried server 2.4.1 (released today)

http://inmethod.com/forum/posts/list/2216.page

You might need to reset the thumbnail cache

http://inmethod.com/forum/posts/list/0/2217.page#13126
ernie.



Joined: 09/14/2010 03:37:04
Messages: 2
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Sorry, I feel like ouch am idiot. I read the title as "New Version won't work with folders and many files".

But no, that didn't work and I am running the latest software. Gonna search around other threads, but it looks like it's cause I have my library on an Air Disk, and my network is too slow, so Air Video times out with the thumbnail generation.

This message was edited 1 time. Last update was at 09/14/2010 04:12:39

absolutfab



Joined: 09/14/2010 01:37:56
Messages: 12
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I try with the new server version 2.4.1, same issue...
Admin



Joined: 08/23/2009 08:49:34
Messages: 8705
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How long does it take for a thumbnail to generate? Air Video Server 2.4.1 should allow 30 second for the generation. Is that still not enough?
Admin



Joined: 08/23/2009 08:49:34
Messages: 8705
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absolutfab wrote:I try with the new server version 2.4.1, same issue...

I'm afraid in your case the update won't help. That's why I asked what kind of sharing are you using any how many files are there. I'll try to reproduce the problem.
absolutfab



Joined: 09/14/2010 01:37:56
Messages: 12
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30 seconds are not enough... even 30 minutes..

Ok lets start with the beginning..

I got about 10 shared folders, some are physically in my mac, some others are on a network disk mounted on my mac desktop.
With shared folders on my mac, no problem but with the network disk the problem occur when you try to open a folder with more than 50 files, and most of my folders contain at least 150 files inside..

[Thumb - IMG_0008.PNG]
 Filename IMG_0008.PNG [Disk] Download
 Description
 Filesize 69 Kbytes
 Downloaded:  2659 time(s)

Admin



Joined: 08/23/2009 08:49:34
Messages: 8705
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So you see the files (all of them) but the thumbnails won't load? If there are only few files in one folder, how long does it take for the thumbnails to load?
absolutfab



Joined: 09/14/2010 01:37:56
Messages: 12
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Yes i saw the files but no thumbnails won't load and nothing happen..

with folders with few files it work great, load almost instantly...

Admin



Joined: 08/23/2009 08:49:34
Messages: 8705
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Thanks. I'll do my best to reproduce the problem.
 
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