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Air Video HD not working however Air is fine  XML
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Joined: 09/09/2013 15:42:01
Messages: 1

Hi ,

I have had Air Video for at least 18 months which works fine with Wireless and 3G remotely
It uses connect to internet (beta ) and has got a server pin

I have just download Air Video HD server and Iphone App ,and I can't get it to work .

I have checked the port forwarding on the router which matches the IP of this computer and port number listed
however under HD preferences it says Looking for UPnP Gateway with server pin n/a , when I click Test connection , it states
Server is not assesable from the Internet.

On the iphone app it says No Connection found

Why does Air Video Work and Air Video HD not work ?

Please Help !!

Thank you in advance


Joined: 08/23/2009 08:49:34
Messages: 8705

There can be many reasons. Please send the Remote Support log from old Air Video Server and the logs (Create archive from Logs) from Air Video Server HD to support (at) inemethod.com
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