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Messages posted by: Admin
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Hi,

Unfortunately OS X 10.5.8 is no longer supported. 10.5 was released in 2007 and is missing lot of important features that both Air VideoServer and AirVideoServer HD need.
There can be many reasons. Please send the Remote Support log from old Air Video Server and the logs (Create archive from Logs) from Air Video Server HD to support (at) inemethod.com
Wow. Seriously?
Hi,

does it make any difference if you restart the device? iOS media player does this sometimes, but I can't tell for suer that it is related.
Hi,

could you please create ticket here:

http://inmethod.freshdesk.com/support/tickets

Also please attach Logs (Create Archive from Logs button).
Hi,

Air Video HD needs Air Video Server HD installed.

http://www.inmethod.com/airvideohd/index.html
Hi,

we couldn't have published Air Video HD as regular update to Air Video, you can read about the reasons here:

http://inmethod.freshdesk.com/support/solutions/articles/112672-air-video-hd-vs-air-video

Unfortunately there is no way in AppStore to do discounted or free updates from one app to another. Apple doesn't have any mechanism that would let us do that.
Hi

so you need to forward TCP port 45631 to 192.168.0.17. This can be done in your router settings, however every router is configured differently. This website might help.

http://portforward.com/
There are no step by step instruction because every router is different. However if you send me the Remote Support log from Air Video Server properties - Logs tab I can take a look.
It is possible that the UPnP code in Air VIdeo HD is more robust. You could configure the port forwarding on router for the old Air Video (port 45631) manually.
Hi,

I'm not sure what's going on here, but Air Video Server never deletes any files. The only files that can be deleted (manually from client) must have -airvideo.mp4 extension. All other files are treated as read only.
It doesn't use internet bandwidth when the computer is on local network. It is just a different method of discovery in that case.
Let me know if you have any issues with it.
Hi,

it really depends. It makes most difference if you watch HD videos or videos through AirPlay on Apple TV.
Do you get same behavior when you connect using server pin? Also have you tried restarting the router?
 
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