http://www.inmethod.com/forum/posts/list/4.page JForum - http://www.jforum.net
For users without experience with network configuration [b]it's recommended to try Air Video Free first[/b]. If you are unable to get remote access working and the feature is crucial for you, it's better to find it out before you purchase the paid application.

There are some things to do [b]before[/b] you ask for help:

1. Follow the [b][url=http://inmethod.com/air-video/remote-access.html]remote access tutorial[/url][/b]
2. No luck? There's the [b][url=http://inmethod.com/air-video/connection-problems.html]troubleshooting[/url][/b]

There are two major hurdles that can cause your computer not be accessible from internet:

[b]1. Port forwarding[/b]
Air Video Server attempts to configure port forwarding on your router automatically, however that is often not possible, mostly because router doesn't support properly (or at all) the UPnP protocol. If there is any sign that port forwarding hasn't been done properly, your best bet is to configure it manually. Log in to your router settings and add new port forwarding entry - port 45631, protocol TCP. The forwarding IP address needs to be IP address of your computer

The site [b][url=http://portforward.com/english/applications/port_forwarding/Air_Video/Air_Videoindex.htm]portforward.com[/url][/b] can be very helpful when manually configuring port forwarding for Air Video. In some cases you might still need to consult your router manual though.

[b]2. Double NAT[/b]
The double NAT problem is described in depth [b][url="http://inmethod.com/forum/posts/list/908.page]here[/url][/b].

[i][b]How to ask for help[/b][/i]

To be able to help you we need as much information as possible. The most important piece is the [i]remote support log[/i]. This is how to get it:
1. Quit Air Video Server
2. Start Air Video Server
3. Wait until Air Video Server is done initializing
4. Go to Air Video Properties - "Logs" tab.
5. Chose "remote-support" log. There are multiple logs, the remote support one is relevant here
6. Select the log, copy to clipboard (ctrl+c) and paste to email

[i]The log contains your public IP address and server PIN. It's not a good idea to post it in forum. Always email the log to [b]support (at) inmethod.com[/b] instead[/i]

If you attempted to configure port mapping manually, we will need to see some [b][url=http://take-a-screenshot.org/]screenshots[/url][/b]:
1. [i]Screenshot of port forwarding configuration in your router settings[/i] - we need this to double check that the port forwarding is configured properly
2. [i]Screenshot of the router status page[/i]. This usually display information like WAN IP address, connection type, etc. We need to rule out double NAT problem.

If you have the remote support log and screenshot, last thing to do is to describe your network configuration. First we need to know what kind of internet connection do you have. Is it a cable modem? DSL modem? Fibre? Also we need to know what devices (routers and modems) are on your network. If possible, please provide the manufacturer name and model type for each device.

If you are using a 3rd party firewall (Zonealarm, Norton internet security, Ashampoo, ...) please mention that. It's a significant thing, those are often getting in the way.]]> http://www.inmethod.com/forum/posts/preList/949/5913.page http://www.inmethod.com/forum/posts/preList/949/5913.page GMT http://www.inmethod.com/forum/posts/preList/949/7462.page http://www.inmethod.com/forum/posts/preList/949/7462.page GMT http://www.inmethod.com/forum/posts/preList/949/7465.page http://www.inmethod.com/forum/posts/preList/949/7465.page GMT http://www.inmethod.com/forum/posts/preList/949/7474.page http://www.inmethod.com/forum/posts/preList/949/7474.page GMT NAT-PMP Port Mapper: - attempting to get external IP
NAT-PMP Port Mapper: - request sent. waiting for response...
NAT-PMP Port Mapper: - response error -5 - recvfrom() failed. NAT-PMP is NOT supported.
===================================================================================================
NAT-PMP Port Mapper: Closing NAT-PMP Mapper... done
===================================================================================================
UPnP Port Mapper: Initializing UPNP - discovering devices... second attempt (3000ms timeout)...
UPnP Port Mapper: - no UPNP devices discovered.
===================================================================================================
UPnP Port Mapper: Deinitializing UPNP
PortMapperAction: Scheduling task PortMapperAction$2 (32630374)
===================================================================================================
NAT-PMP Port Mapper: Initializing NAT-PMP Mapper... done
===================================================================================================
NAT-PMP Port Mapper: Trying to determine if NAT-PMP is supported
NAT-PMP Port Mapper: - attempting to get external IP
NAT-PMP Port Mapper: - request sent. waiting for response...
NAT-PMP Port Mapper: - response error -5 - recvfrom() failed. NAT-PMP is NOT supported.
===================================================================================================
NAT-PMP Port Mapper: Closing NAT-PMP Mapper... done
===================================================================================================
UPnP Port Mapper: Initializing UPNP - discovering devices... second attempt (3000ms timeout)...
UPnP Port Mapper: - no UPNP devices discovered.""" Anyone tells me what's happening??]]> http://www.inmethod.com/forum/posts/preList/949/7475.page http://www.inmethod.com/forum/posts/preList/949/7475.page GMT http://www.inmethod.com/forum/posts/preList/949/7476.page http://www.inmethod.com/forum/posts/preList/949/7476.page GMT
Yesterday Air Video plays well in my pc, but today the program or the server doesn´t starts in the pc. That´s why I Uninstalled and y try to install again, but always the same problem. Help my mail is txemacunchilloscascante@hotmail.com]]> http://www.inmethod.com/forum/posts/preList/949/7768.page http://www.inmethod.com/forum/posts/preList/949/7768.page GMT
Yesterday Air Video plays well in my pc, but today the program or the server doesn´t starts in the pc. That´s why I Uninstalled and y try to install again, but always the same problem. Help my mail is txemacunchilloscascante@hotmail.com[/quote]You should post this as a a question by itself, not in here. English is welcome, thank you.]]> http://www.inmethod.com/forum/posts/preList/949/7818.page http://www.inmethod.com/forum/posts/preList/949/7818.page GMT ]]> http://www.inmethod.com/forum/posts/preList/949/8162.page http://www.inmethod.com/forum/posts/preList/949/8162.page GMT
http://inmethod.com/forum/posts/list/908.page

Your wireless router will probably need to switched to bridged mode (if it supports it).]]> http://www.inmethod.com/forum/posts/preList/949/8165.page http://www.inmethod.com/forum/posts/preList/949/8165.page GMT http://www.inmethod.com/forum/posts/preList/949/8171.page http://www.inmethod.com/forum/posts/preList/949/8171.page GMT http://www.inmethod.com/forum/posts/preList/949/8330.page http://www.inmethod.com/forum/posts/preList/949/8330.page GMT
http://codelaide.com/blog/products/lighthouse/

-Bryan]]> http://www.inmethod.com/forum/posts/preList/949/8552.page http://www.inmethod.com/forum/posts/preList/949/8552.page GMT http://www.inmethod.com/forum/posts/preList/949/8574.page http://www.inmethod.com/forum/posts/preList/949/8574.page GMT Problem, cannot get my air viewer server visable for outside my home network.

Computer: Set to static at (192.168.1.110)(255.255.255.0)(192.168.1.254) with a primary DNS of (192.168.1.254)
Modem: 2WIRE router/modem DSL, set with all security turned off and added a user defined port called "Air Viewer" with range from(45631) to(45631) map to host port (45631)

released and renewed connection and even attempted to restart the computer and iphone, still without any luck...

the server is set to "Enable access from internet BETA" ON
and "Automatically map port" OFF

any ideas?

2010-05-25 14:33:52 PortMapperAction: Scheduling task PortMapperAction$2 (10490042)
2010-05-25 14:33:52 StatusReportAction: Scheduling task StatusReportAction$2 (11154712)
===================================================================================================
2010-05-25 14:33:52 StatusReportAction: Submitting status report:
2010-05-25 14:33:52 StatusReportAction: - PIN: 401287698, BonjourName: Vaio-PC, Addresses: [192.168.1.110:45631] [null:45631]
2010-05-25 14:33:52 StatusReportAction: - Done (detected external IP 111.111.111.111) [b]**CHANGED EXTERNAL IP FOR THE SAKE OF SECURITY**[/b]
2010-05-25 14:33:52 StatusReportAction: Scheduling task StatusReportAction$1 (3916193)]]> http://www.inmethod.com/forum/posts/preList/949/8680.page http://www.inmethod.com/forum/posts/preList/949/8680.page GMT http://www.inmethod.com/forum/posts/preList/949/8681.page http://www.inmethod.com/forum/posts/preList/949/8681.page GMT ]]> http://www.inmethod.com/forum/posts/preList/949/8682.page http://www.inmethod.com/forum/posts/preList/949/8682.page GMT
2010-05-26 16:37:03 NAT-PMP Port Mapper: Initializing NAT-PMP Mapper... done
===================================================================================================
2010-05-26 16:37:03 NAT-PMP Port Mapper: Trying to determine if NAT-PMP is supported
2010-05-26 16:37:03 NAT-PMP Port Mapper: - attempting to get external IP
2010-05-26 16:37:03 NAT-PMP Port Mapper: - request sent. waiting for response...
2010-05-26 16:37:03 NAT-PMP Port Mapper: - response error -5 - recvfrom() failed. NAT-PMP is NOT supported.
===================================================================================================
2010-05-26 16:37:03 NAT-PMP Port Mapper: Closing NAT-PMP Mapper... done
===================================================================================================
2010-05-26 16:37:03 UPnP Port Mapper: Initializing UPNP - discovering devices... second attempt (3000ms timeout)...
2010-05-26 16:37:15 UPnP Port Mapper: - no UPNP devices discovered.
===================================================================================================
2010-05-26 16:37:15 UPnP Port Mapper: Deinitializing UPNP
2010-05-26 16:37:15 PortMapperAction: Scheduling task PortMapperAction$2 (16437003)
===================================================================================================
2010-05-26 16:39:15 NAT-PMP Port Mapper: Initializing NAT-PMP Mapper... done
===================================================================================================
2010-05-26 16:39:15 NAT-PMP Port Mapper: Trying to determine if NAT-PMP is supported
2010-05-26 16:39:15 NAT-PMP Port Mapper: - attempting to get external IP
2010-05-26 16:39:15 NAT-PMP Port Mapper: - request sent. waiting for response...
2010-05-26 16:39:15 NAT-PMP Port Mapper: - response error -5 - recvfrom() failed. NAT-PMP is NOT supported.
===================================================================================================
2010-05-26 16:39:15 NAT-PMP Port Mapper: Closing NAT-PMP Mapper... done
===================================================================================================
2010-05-26 16:39:15 UPnP Port Mapper: Initializing UPNP - discovering devices... second attempt (3000ms timeout)...
2010-05-26 16:39:27 UPnP Port Mapper: - no UPNP devices discovered.
===================================================================================================
2010-05-26 16:39:27 UPnP Port Mapper: Deinitializing UPNP
2010-05-26 16:39:27 PortMapperAction: Scheduling task PortMapperAction$2 (3098834)
===================================================================================================
2010-05-26 16:41:27 NAT-PMP Port Mapper: Initializing NAT-PMP Mapper... done
===================================================================================================
2010-05-26 16:41:27 NAT-PMP Port Mapper: Trying to determine if NAT-PMP is supported
2010-05-26 16:41:27 NAT-PMP Port Mapper: - attempting to get external IP
2010-05-26 16:41:27 NAT-PMP Port Mapper: - request sent. waiting for response...
2010-05-26 16:41:27 NAT-PMP Port Mapper: - response error -5 - recvfrom() failed. NAT-PMP is NOT supported.
===================================================================================================
2010-05-26 16:41:27 NAT-PMP Port Mapper: Closing NAT-PMP Mapper... done
===================================================================================================
2010-05-26 16:41:27 UPnP Port Mapper: Initializing UPNP - discovering devices... second attempt (3000ms timeout)...
2010-05-26 16:41:39 UPnP Port Mapper: - no UPNP devices discovered.
===================================================================================================
2010-05-26 16:41:39 UPnP Port Mapper: Deinitializing UPNP
2010-05-26 16:41:39 PortMapperAction: Scheduling task PortMapperAction$2 (9090824)
===================================================================================================
2010-05-26 16:43:39 NAT-PMP Port Mapper: Initializing NAT-PMP Mapper... done
===================================================================================================
2010-05-26 16:43:39 NAT-PMP Port Mapper: Trying to determine if NAT-PMP is supported
2010-05-26 16:43:39 NAT-PMP Port Mapper: - attempting to get external IP
2010-05-26 16:43:39 NAT-PMP Port Mapper: - request sent. waiting for response...
2010-05-26 16:43:39 NAT-PMP Port Mapper: - response error -5 - recvfrom() failed. NAT-PMP is NOT supported.
===================================================================================================
2010-05-26 16:43:39 NAT-PMP Port Mapper: Closing NAT-PMP Mapper... done
===================================================================================================
2010-05-26 16:43:39 UPnP Port Mapper: Initializing UPNP - discovering devices... second attempt (3000ms timeout)...
2010-05-26 16:43:51 UPnP Port Mapper: - no UPNP devices discovered.
===================================================================================================
2010-05-26 16:43:51 UPnP Port Mapper: Deinitializing UPNP
2010-05-26 16:43:51 PortMapperAction: Scheduling task PortMapperAction$2 (16165899)
===================================================================================================
2010-05-26 16:45:51 NAT-PMP Port Mapper: Initializing NAT-PMP Mapper... done
===================================================================================================
2010-05-26 16:45:51 NAT-PMP Port Mapper: Trying to determine if NAT-PMP is supported
2010-05-26 16:45:51 NAT-PMP Port Mapper: - attempting to get external IP
2010-05-26 16:45:51 NAT-PMP Port Mapper: - request sent. waiting for response...
2010-05-26 16:45:51 NAT-PMP Port Mapper: - response error -5 - recvfrom() failed. NAT-PMP is NOT supported.
===================================================================================================
2010-05-26 16:45:51 NAT-PMP Port Mapper: Closing NAT-PMP Mapper... done
===================================================================================================
2010-05-26 16:45:51 UPnP Port Mapper: Initializing UPNP - discovering devices... second attempt (3000ms timeout)...
2010-05-26 16:46:03 UPnP Port Mapper: - no UPNP devices discovered.
===================================================================================================
2010-05-26 16:46:03 UPnP Port Mapper: Deinitializing UPNP
2010-05-26 16:46:03 PortMapperAction: Scheduling task PortMapperAction$2 (10040532)]]> http://www.inmethod.com/forum/posts/preList/949/8704.page http://www.inmethod.com/forum/posts/preList/949/8704.page GMT http://www.inmethod.com/forum/posts/preList/949/8705.page http://www.inmethod.com/forum/posts/preList/949/8705.page GMT
GD]]> http://www.inmethod.com/forum/posts/preList/949/9415.page http://www.inmethod.com/forum/posts/preList/949/9415.page GMT
GD[/quote]
Do you have a public IP address? If so, are you sure that the university network is not blocking any? Not all (or even most) university networks allow people to publish own services. Orb works differently, as it can fallback to routing through 3rd party server.]]> http://www.inmethod.com/forum/posts/preList/949/9422.page http://www.inmethod.com/forum/posts/preList/949/9422.page GMT
What would help most is a step-by-step mini-tutorial, along the lines of (1) get your IP; (2) put it in here; (3) use this port setting; (4) put the port setting in the following places; (5) restart the program; etc.

GD]]> http://www.inmethod.com/forum/posts/preList/949/9491.page http://www.inmethod.com/forum/posts/preList/949/9491.page GMT http://www.inmethod.com/forum/posts/preList/949/9494.page http://www.inmethod.com/forum/posts/preList/949/9494.page GMT
In your opinion, is there something I should try FIRST? Like, is there a particular port that I could use for the computer and for AV that is likely to work?

As I mentioned, I spent two hours on this, and got nowhere. I feel like throwing in the towel, which is a shame, after purchasing the app, and having high hopes for it.

GD]]> http://www.inmethod.com/forum/posts/preList/949/9495.page http://www.inmethod.com/forum/posts/preList/949/9495.page GMT
Your router either needs to support UPnP properly in which case Air Video Server will configure the port forwarding for you.

If your router doesn't support UPnP, you need to forward port 45631 / TCP to your computer. Which is likely your case. If you need help with this I'd need to see your remote support log as well as some router settings screenshots (described in first post). Don't post those here, send them to support(at)inmethod.com .]]> http://www.inmethod.com/forum/posts/preList/949/9496.page http://www.inmethod.com/forum/posts/preList/949/9496.page GMT

Here is what I've done:

1) In AV Server, in the Settings Tab, I've set it to work on custom port 2869.
2) I set that up as a Windows Firewall exception, even though AV is already there in general.
3) In the Remote tab, I'm on port 45631.
4) I set up the client on my iPad to have two different settings, one with your PIN, and one with my own IP.

Am I just missing something? If not, I suppose I can send the log and screen shots.

GD]]> http://www.inmethod.com/forum/posts/preList/949/9499.page http://www.inmethod.com/forum/posts/preList/949/9499.page GMT You don't need to have settings with your IP address, server PIN should be enough.
The important part is port forwarding in your router's administration interface. Did you configure that?]]> http://www.inmethod.com/forum/posts/preList/949/9500.page http://www.inmethod.com/forum/posts/preList/949/9500.page GMT
Are you saying that I need to change the 2869 to 45631?

I'm on a university line, so can't change router settings. Unless I'm missing your meaning.

Thanks, incidentally, for the nearly instantaneous feedback. It's rare and appreciated.

GD

]]> http://www.inmethod.com/forum/posts/preList/949/9501.page http://www.inmethod.com/forum/posts/preList/949/9501.page GMT However now that you've mentioned that you are on university line - Do you have public IP address? Does your university network policy allow you to publish custom services? On most university networks the firewalls simply block incoming connections.]]> http://www.inmethod.com/forum/posts/preList/949/9502.page http://www.inmethod.com/forum/posts/preList/949/9502.page GMT
As I believe I mentioned, AV *is* finding my computer, using its PIN alone. So, it is making a connection, somehow, but not following through.

GD]]> http://www.inmethod.com/forum/posts/preList/949/9503.page http://www.inmethod.com/forum/posts/preList/949/9503.page GMT http://www.inmethod.com/forum/posts/preList/949/9504.page http://www.inmethod.com/forum/posts/preList/949/9504.page GMT
I have manually set up the port forwarding for 45631 and I'm guessing I did that right if I am able to get to my folders and videos via w-fi when I am home. Any ideas or things I can try? I am desperately wanting to get the remote access working. ]]> http://www.inmethod.com/forum/posts/preList/949/9718.page http://www.inmethod.com/forum/posts/preList/949/9718.page GMT http://www.inmethod.com/forum/posts/preList/949/9719.page http://www.inmethod.com/forum/posts/preList/949/9719.page GMT http://www.inmethod.com/forum/posts/preList/949/9720.page http://www.inmethod.com/forum/posts/preList/949/9720.page GMT
could this have something to do with my media server being the dmz host or being run as a web server?]]> http://www.inmethod.com/forum/posts/preList/949/9889.page http://www.inmethod.com/forum/posts/preList/949/9889.page GMT http://www.inmethod.com/forum/posts/preList/949/9891.page http://www.inmethod.com/forum/posts/preList/949/9891.page GMT
Same problem as everybody else. Works with WiFi, but not over 3G.
I've tested UPnP but i got error code nr7, no NAT-PMP support. And now I've been testing with manual portforwarding.
And when i push "Test connection" now i got no errors and it says its accesible from internet.
This is my remote log when I tried to connect


[quote]
2010-06-13 23:40:41 PortMapperAction: Scheduling task PortMapperAction$2 (15831407)
2010-06-13 23:40:41 StatusReportAction: Scheduling task StatusReportAction$2 (10630672)
===================================================================================================
2010-06-13 23:40:41 StatusReportAction: Submitting status report:
2010-06-13 23:40:41 StatusReportAction: - PIN: 648866[b]XXX[/b], BonjourName: Macbook Pro, Addresses: [10.37.129.2:45631] [10.211.55.2:45631] [192.168.0.10:45631] [null:45631]
2010-06-13 23:40:42 StatusReportAction: - Done (detected external IP 95.209.206.25)
2010-06-13 23:40:42 StatusReportAction: Scheduling task StatusReportAction$1 (24833256)
[/quote]

And no errors there, but i still got the "URL resolver error - server is not reachable"

any ideas?]]> http://www.inmethod.com/forum/posts/preList/949/9946.page http://www.inmethod.com/forum/posts/preList/949/9946.page GMT http://www.inmethod.com/forum/posts/preList/949/9947.page http://www.inmethod.com/forum/posts/preList/949/9947.page GMT
yes I did, but it seems like they (mac & phone) never communicating with eachother. After i tried to connecting over the phone it doesn't say something in the remote log. Weird...

Arrrgh i just want it to work ]]> http://www.inmethod.com/forum/posts/preList/949/9966.page http://www.inmethod.com/forum/posts/preList/949/9966.page GMT
http://portforward.com/english/routers/port_forwarding/DOVADO/UMR_Broadband/Air_Video.htm

It seems like I need a static IP adress, but when I do that in Snow Leopard my internet connection dies and it doesn't work.
Does it work if instead of 'manual' setting i choose 'Use DHCP with manual adress'?

I'm not that good with networks 'n shit ]]> http://www.inmethod.com/forum/posts/preList/949/9969.page http://www.inmethod.com/forum/posts/preList/949/9969.page GMT http://www.inmethod.com/forum/posts/preList/949/9972.page http://www.inmethod.com/forum/posts/preList/949/9972.page GMT ]]> http://www.inmethod.com/forum/posts/preList/949/10407.page http://www.inmethod.com/forum/posts/preList/949/10407.page GMT
I have also set up port forwarding as described. Upnp and NAT are both enabled. Is there something else I should be doing?

Thank you,
-Bob]]> http://www.inmethod.com/forum/posts/preList/949/10409.page http://www.inmethod.com/forum/posts/preList/949/10409.page GMT http://www.inmethod.com/forum/posts/preList/949/10416.page http://www.inmethod.com/forum/posts/preList/949/10416.page GMT When I click on test connection, it says:
"Your Air Video Server instance is NOT accessible from the internet"

I am running Windows 7 on a linksys WRT54GS router.
I tried manually port forwarding with port 45631, but that did not work either.
I am running Air Video Server 2.2.7
]]> http://www.inmethod.com/forum/posts/preList/949/10650.page http://www.inmethod.com/forum/posts/preList/949/10650.page GMT
I can connect to the server remotely and I can see the list of video that I have in the server. however it refused to play the converted video, it says I need to play over live conversion....but why? also when I have try to watch it over live conversion, it just stuck. the little circle is just keep spinning without showing anything.

Surely no problem when I watch over WIFI.

Please help.
]]> http://www.inmethod.com/forum/posts/preList/949/11283.page http://www.inmethod.com/forum/posts/preList/949/11283.page GMT
if you go to Conversion Settings-> Global Settings what bitrates do you have enabled? Watching over internet needs one of the lower bitrates enabled (i.e. 384kbit/s).

We have to force live conversion because of Apple rules for streaming video.]]> http://www.inmethod.com/forum/posts/preList/949/11290.page http://www.inmethod.com/forum/posts/preList/949/11290.page GMT
I had it working fine on my 3GS but ever since I got iPhone 4, I keep getting a URL Resolver Error; Server is not reachable.

I forwarded the port and everything please help. ]]> http://www.inmethod.com/forum/posts/preList/949/11292.page http://www.inmethod.com/forum/posts/preList/949/11292.page GMT http://www.inmethod.com/forum/posts/preList/949/11295.page http://www.inmethod.com/forum/posts/preList/949/11295.page GMT http://www.inmethod.com/forum/posts/preList/949/11331.page http://www.inmethod.com/forum/posts/preList/949/11331.page GMT
my update is: i read all the forums and support articles here and tried a variety of things. i made sure i had a static ip assigned to my mac which i do, i double checked the port forwarding everything is set as the site suggests i even disabled the routers firewall to see if that was an issue but my "connection will time out" every time on a perfect 3g connection or i will get the host name cannot be found message on my iphone.

I found a remote support log which is as follows

[EDIT] Please don't port the remote support log here!]]> http://www.inmethod.com/forum/posts/preList/949/11333.page http://www.inmethod.com/forum/posts/preList/949/11333.page GMT http://www.inmethod.com/forum/posts/preList/949/11351.page http://www.inmethod.com/forum/posts/preList/949/11351.page GMT
so whats this forum for if i can't get help here? i've been waiting 8 hrs for a redirect? ohh lord]]> http://www.inmethod.com/forum/posts/preList/949/11355.page http://www.inmethod.com/forum/posts/preList/949/11355.page GMT http://www.inmethod.com/forum/posts/preList/949/11356.page http://www.inmethod.com/forum/posts/preList/949/11356.page GMT ok i am tracking, however the only other method of contact i can see on the inmethod site is the Admin contact email. is that what you are referring to? ]]> http://www.inmethod.com/forum/posts/preList/949/11357.page http://www.inmethod.com/forum/posts/preList/949/11357.page GMT http://www.inmethod.com/forum/posts/preList/949/11358.page http://www.inmethod.com/forum/posts/preList/949/11358.page GMT
ok i cut copied pasted my topic and entire remote log to that address.. thanks ]]> http://www.inmethod.com/forum/posts/preList/949/11359.page http://www.inmethod.com/forum/posts/preList/949/11359.page GMT
I'm a network idiot and I need help.
I keep on getting this message when I test the connection:
"Warning: Possible double NAT detected! Make sure that only one router on your network is doing Network Address Translation.
See http://inmethod.com/double-nat for more information.

Testing Air Video Server accessibility.."

"Your Air Video Server is not accessible from the Internet."

On wifi, it works but on 3G it doest. I'm using a Dlink Dir655 router and a dlink ADSL-520T modem. The Dlink support claimed all is working at their end and that my port fwding is ok.
I will send the logs to you via PM for your assistance. Thank you]]> http://www.inmethod.com/forum/posts/preList/949/11406.page http://www.inmethod.com/forum/posts/preList/949/11406.page GMT http://www.inmethod.com/forum/posts/preList/949/11408.page http://www.inmethod.com/forum/posts/preList/949/11408.page GMT ]]> http://www.inmethod.com/forum/posts/preList/949/11410.page http://www.inmethod.com/forum/posts/preList/949/11410.page GMT Air Video is now up and running with auto-mapping turned off.
I put the Dlink router in my DSL modem settings as advised and it worked.]]> http://www.inmethod.com/forum/posts/preList/949/11428.page http://www.inmethod.com/forum/posts/preList/949/11428.page GMT
Thanks!
]]> http://www.inmethod.com/forum/posts/preList/949/11434.page http://www.inmethod.com/forum/posts/preList/949/11434.page GMT The log is:
2010-07-18 08:56:34 PortMapperAction: Scheduling task PortMapperAction$2 (12606779)
===================================================================================================
2010-07-18 08:56:34 StatusReportAction: Submitting status report:
2010-07-18 08:56:34 StatusReportAction: - PIN: 86048XXXX, BonjourName: Home-PC, Addresses: [192.168.X.XXX:45631] [null:45631]
2010-07-18 08:56:34 StatusReportAction: - Done (detected external IP XXX.xxx.xxx.x)
2010-07-18 08:56:34 StatusReportAction: Scheduling task StatusReportAction$1 (13905160)
2010-07-18 09:00:21 TestConnectionAction: Scheduling task TestConnectionAction$1 (7896426)

I have only Virtual Server/Port Trigger under my router, what should I input in virtual server?
Port no. IP address Protocol Status
45631 ??? ALL Activate

Besides, need to input Port Trigger info?
]]> http://www.inmethod.com/forum/posts/preList/949/11438.page http://www.inmethod.com/forum/posts/preList/949/11438.page GMT http://www.inmethod.com/forum/posts/preList/949/11450.page http://www.inmethod.com/forum/posts/preList/949/11450.page GMT http://www.inmethod.com/forum/posts/preList/949/11496.page http://www.inmethod.com/forum/posts/preList/949/11496.page GMT http://www.inmethod.com/forum/posts/preList/949/11499.page http://www.inmethod.com/forum/posts/preList/949/11499.page GMT
"To setup port forwarding on this router your computer needs to have a static ip address. Take a look at our Static IP Address guide to setup a static ip address. When you are finished setting up a static ip address, please come back to this page and enter the ip address you setup in the Static IP Address box below."

True? ]]> http://www.inmethod.com/forum/posts/preList/949/11633.page http://www.inmethod.com/forum/posts/preList/949/11633.page GMT Thanks in advance. I can't wait to tap into the potential of this great program!]]> http://www.inmethod.com/forum/posts/preList/949/11636.page http://www.inmethod.com/forum/posts/preList/949/11636.page GMT http://www.inmethod.com/forum/posts/preList/949/11644.page http://www.inmethod.com/forum/posts/preList/949/11644.page GMT http://www.inmethod.com/forum/posts/preList/949/11647.page http://www.inmethod.com/forum/posts/preList/949/11647.page GMT Thanks]]> http://www.inmethod.com/forum/posts/preList/949/11745.page http://www.inmethod.com/forum/posts/preList/949/11745.page GMT http://www.inmethod.com/forum/posts/preList/949/11849.page http://www.inmethod.com/forum/posts/preList/949/11849.page GMT http://www.inmethod.com/forum/posts/preList/949/11853.page http://www.inmethod.com/forum/posts/preList/949/11853.page GMT
Has something changed? Is there a call out that has to happen or something?]]> http://www.inmethod.com/forum/posts/preList/949/11988.page http://www.inmethod.com/forum/posts/preList/949/11988.page GMT http://www.inmethod.com/forum/posts/preList/949/11994.page http://www.inmethod.com/forum/posts/preList/949/11994.page GMT http://www.inmethod.com/forum/posts/preList/949/12122.page http://www.inmethod.com/forum/posts/preList/949/12122.page GMT
So I am trying to figure out a away both servers can be running and allow access to the Mac. Has anyone had this problem and figured out a way around it?

Air Video is clearly the better product here. I will stick with it. But being able to record a show remotely would be great.

Mac OS X Snow Leopard 10.6.4
AirVideo 2.2.7u1
EyeTV 3.4.2 (6181)
]]> http://www.inmethod.com/forum/posts/preList/949/12313.page http://www.inmethod.com/forum/posts/preList/949/12313.page GMT
I don't see why there should be any conflict since they use different ports. You can send me the remote support log from Air Video Server when EyeConnect is running to support (at) inmethod.com]]> http://www.inmethod.com/forum/posts/preList/949/12319.page http://www.inmethod.com/forum/posts/preList/949/12319.page GMT http://www.inmethod.com/forum/posts/preList/949/12324.page http://www.inmethod.com/forum/posts/preList/949/12324.page GMT
[img]http://www6.0zz0.com/2010/08/23/04/313055740.jpg[/img]


[img]http://www14.0zz0.com/2010/08/23/04/959082890.jpg[/img]

]]> http://www.inmethod.com/forum/posts/preList/949/12536.page http://www.inmethod.com/forum/posts/preList/949/12536.page GMT http://www.inmethod.com/forum/posts/preList/949/12538.page http://www.inmethod.com/forum/posts/preList/949/12538.page GMT
[removed log]]]> http://www.inmethod.com/forum/posts/preList/949/12795.page http://www.inmethod.com/forum/posts/preList/949/12795.page GMT http://www.inmethod.com/forum/posts/preList/949/12809.page http://www.inmethod.com/forum/posts/preList/949/12809.page GMT
btw, I've tried many different videos so it shouldn't be a problem with the videos

RESOLVED:

alright, just an update. I figured out that ffmpeg was crashing on my computer, which was kinda odd. So i uninstalled the air video server and downloaded it again, installed it, and now it's working fine. Sweet!

btw, for people here having the "No UPnP or NAT-PMP compatible device" problem even after setting up the port forwarding, make sure you uncheck "automatically map port" in remote tab option... kinda obvious, but worth a mention

]]> http://www.inmethod.com/forum/posts/preList/949/12973.page http://www.inmethod.com/forum/posts/preList/949/12973.page GMT http://www.inmethod.com/forum/posts/preList/949/13784.page http://www.inmethod.com/forum/posts/preList/949/13784.page GMT
When testing remote access you really should be on 3g / another network than your home network.
If you try to access the server with your outside ip adress (http://whatismyipaddress.com/) while using a LOCAL wifi connection, your router will most likely block the connection

M]]> http://www.inmethod.com/forum/posts/preList/949/13787.page http://www.inmethod.com/forum/posts/preList/949/13787.page GMT What is the exact message? Are you sure you are using server PIN?]]> http://www.inmethod.com/forum/posts/preList/949/13794.page http://www.inmethod.com/forum/posts/preList/949/13794.page GMT http://www.inmethod.com/forum/posts/preList/949/13807.page http://www.inmethod.com/forum/posts/preList/949/13807.page GMT http://www.inmethod.com/forum/posts/preList/949/13808.page http://www.inmethod.com/forum/posts/preList/949/13808.page GMT
Whats NOT working:

1. Using wifi at local public library, Keep spinning "Resolving Server Pin". However, no problem viewing streaming video from Netflix!

2. No problem accessing airvideo via Starbuck's Bell.ca Hotspot ? works just like at home!

Could it be library is using Proxy.
The precess of logging in is that first will have to check(accept) conditions before allowing to connect to the internet.

what should I try next?

Thanks

]]> http://www.inmethod.com/forum/posts/preList/949/13929.page http://www.inmethod.com/forum/posts/preList/949/13929.page GMT
the most likely problem is that the wifi at local public library is too restricted. Air Video uses custom ports for communications which the WiFi blocks.]]> http://www.inmethod.com/forum/posts/preList/949/13945.page http://www.inmethod.com/forum/posts/preList/949/13945.page GMT http://www.inmethod.com/forum/posts/preList/949/14347.page http://www.inmethod.com/forum/posts/preList/949/14347.page GMT http://www.inmethod.com/forum/posts/preList/949/14348.page http://www.inmethod.com/forum/posts/preList/949/14348.page GMT http://www.inmethod.com/forum/posts/preList/949/14349.page http://www.inmethod.com/forum/posts/preList/949/14349.page GMT http://www.inmethod.com/forum/posts/preList/949/14359.page http://www.inmethod.com/forum/posts/preList/949/14359.page GMT
Appreciate your help to delete my posting of the log information.

Thanks]]> http://www.inmethod.com/forum/posts/preList/949/14526.page http://www.inmethod.com/forum/posts/preList/949/14526.page GMT
Any idea to assist my problem which I post yesterday with the "remote" log info.
Would like to use internet connection eventually.

Thanks,


Fred]]> http://www.inmethod.com/forum/posts/preList/949/14554.page http://www.inmethod.com/forum/posts/preList/949/14554.page GMT
did you send email to support (at) inmethod.com ? If so, what was the subject?]]> http://www.inmethod.com/forum/posts/preList/949/14557.page http://www.inmethod.com/forum/posts/preList/949/14557.page GMT
Thanks. ]]> http://www.inmethod.com/forum/posts/preList/949/14705.page http://www.inmethod.com/forum/posts/preList/949/14705.page GMT
btw, I've tried many different videos so it shouldn't be a problem with the videos

RESOLVED:

alright, just an update. I figured out that ffmpeg was crashing on my computer, which was kinda odd. So i uninstalled the air video server and downloaded it again, installed it, and now it's working fine. Sweet!

btw, for people here having the "No UPnP or NAT-PMP compatible device" problem even after setting up the port forwarding, make sure you uncheck "automatically map port" in remote tab option... kinda obvious, but worth a mention


Bleh, missed this post. I will try this.

[/quote]]]> http://www.inmethod.com/forum/posts/preList/949/14706.page http://www.inmethod.com/forum/posts/preList/949/14706.page GMT http://192.168.0.1 and I enabled UPnP Enable in the advandced settings of Gateway and it works fine! ]]> http://www.inmethod.com/forum/posts/preList/949/14757.page http://www.inmethod.com/forum/posts/preList/949/14757.page GMT

He probado tanto con PIN como poniendo la IP directamente.

Comprobado con iPhone e iPad.

El servidor de Air Video va sobre un Mac Snow Leopard 10.6.4

----------------

My problem it's just the opposite, works fine over 3G and external wifi but in my home wifi doesn't find the server.

I tried PIN and also direct IP.

Test with iPhone and iPad.

Air Video server works over Mac Snow Leopard 10.6.4

Thx in advance.

]]> http://www.inmethod.com/forum/posts/preList/949/14898.page http://www.inmethod.com/forum/posts/preList/949/14898.page GMT
If it is grey you must enable UPnP first. It works great with a cable to your tv, iPhone becomes a sort of media player.

And did you set your sharing preferences ion your Mac to allow external login?

Good luck!

¿Sabía usted habilitar UPnP en la configuración de advandced de Gateway de su router / modem? Eso hizo que el trabajo para mí. Y tienes que ir a las preferencias del router y permitir Automáticamente Mapa Puerto.

Si es gris debe habilitar UPnP en primer lugar. Funciona muy bien con un cable para su televisión, el iPhone se convierte en una especie de reproductor de medios.

¿Y usted fija su participación en las preferencias de iones de tu Mac para permitir el acceso externo?

¡Buena suerte!]]> http://www.inmethod.com/forum/posts/preList/949/14899.page http://www.inmethod.com/forum/posts/preList/949/14899.page GMT

Pero tiene que ser algo de la configuración del Mac.

Situación 1:
- Mac conectado a la red local con cable Ethernet
- iPhone / iPad conectados mediante 3G
OK

Situación 2:
- Mac conectado a la red local con cable Ethernet
- iPhone / iPad conectados a la red local con WIFI
OK

Situación 3:
- Mac conectado a la red local con WIFI
- iPhone / iPad conectados mediante 3G
OK

Situación 4:
- Mac conectado a la red local con WIFI
- iPhone / iPad conectados a la red local con WIFI
FAIL
###############
URL Resolver Error
Server is not reachable
###############

I think is easy to understand unless is in Spanish.

Thanks >:9







]]> http://www.inmethod.com/forum/posts/preList/949/14901.page http://www.inmethod.com/forum/posts/preList/949/14901.page GMT Does anyone know if o2 is blocking certain ports, or perhaps is it another problem?]]> http://www.inmethod.com/forum/posts/preList/949/14954.page http://www.inmethod.com/forum/posts/preList/949/14954.page GMT
cand incer c sa ma conectez imi zice URL Resolver Error
Server is not reachable
stie cine ce pot sa fac ca sa ma conectez la air?


I tried to connect to air video but it sais url resolver error server is not reachable
can somebody to help me to connect to it

Thx
]]> http://www.inmethod.com/forum/posts/preList/949/14998.page http://www.inmethod.com/forum/posts/preList/949/14998.page GMT
I've used the testing feature and it says air server is accessible from the Internet. But won't work on external connections. Local wifi works fine. Weird thing is, my vnc server works fine on external. Air video gives me the server is not reachable error. I have also tried with dmz off too. Not sure what else I can do... Thinking it is either a router problem, app problem, or windows 7 problem. I also tried with my pin and ipaddress(not 192.168.xx.xx, the 69.xx.xx.xx) as well as dyndns.org address.

Dunno why vnc works but air server doesn't. Also, there are no conflicting ports. Any ideas?]]> http://www.inmethod.com/forum/posts/preList/949/15650.page http://www.inmethod.com/forum/posts/preList/949/15650.page GMT can you please send the remote support log (from Air Video Server properties), screenshot of the port forwarding and screenshot of the router status page to support (at) inmethod.com?]]> http://www.inmethod.com/forum/posts/preList/949/15659.page http://www.inmethod.com/forum/posts/preList/949/15659.page GMT 2010-12-19 14:13:51 StatusReportAction: Scheduling task StatusReportAction$2 (28232762)
2010-12-19 14:13:52 PortMapperAction: Scheduling task PortMapperAction$2 (5312057)
2010-12-19 14:13:52 StatusReportAction: Scheduling task StatusReportAction$2 (19488744)
===================================================================================================
2010-12-19 14:13:52 StatusReportAction: Submitting status report:
2010-12-19 14:13:52 StatusReportAction: - PIN: 161688467, BonjourName: Walt-PC, Addresses: [192.168.1.5:45631] [null:45631]
2010-12-19 14:13:52 StatusReportAction: - Done (detected external IP removed
2010-12-19 14:13:52 StatusReportAction: Scheduling task StatusReportAction$1 (1820682
2010-12-19 14:13:58 TestConnectionAction: Scheduling task TestConnectionAction$1 (25018827)

this looks ok but wont connect to external wifi networks. Air video works freat on my local net work but off it, i have ported forwarded correctly 45631 to my ip address of computer running air video do i need to port forward anything else

many thanks hope you can help]]> http://www.inmethod.com/forum/posts/preList/949/15776.page http://www.inmethod.com/forum/posts/preList/949/15776.page GMT http://www.inmethod.com/forum/posts/preList/949/15790.page http://www.inmethod.com/forum/posts/preList/949/15790.page GMT
remote acess does not work with windows

this app only work over wifi connections!!


SERVER NOT REACHABLE


P.S I hope zumocast come back !!

]]> http://www.inmethod.com/forum/posts/preList/949/16230.page http://www.inmethod.com/forum/posts/preList/949/16230.page GMT
I'm an AirVideo user for about 6 months now and use remote access just fine from my iPad and iPhone 4 with servers running on both my mac laptop and a windows VM on a Linux box (I wish the Linux Alpha 4 was a little bit better. But it's alpha, so I get it.)

Aside from AT&T's horrible 3G network in the NYC area & surrounding suburbs I have no problems whatsoever. I've streamed from remote wifi, remote wifi over a clear 4G connection in Manhattan, Verizon 3G mifi devices, and from local networks.

While the developers of AirVideo take a lot of steps to make remote streaming work pain-free, there's a lot that goes on in the back end. There's issues with NAT, potentially blocked ports from your ISP, port forwarding, low upstream bandwidth on your home broadband, UPnP, dynamic home IPs, and a myriad other reasons that remote access wouldn't work. I find they do an excellent job of making it "just work" in many scenarios I've tested but at the end of a day you're still trying to punch a hole in a home firewall, overcome NAT, and have a reliable way of knowing where that home server is actually running due to Dynamic IP allocations. If you don't understand networks and technology then you just might not have what it takes to troubleshoot the issue. Furthermore, I've seen the admins jump in and help many times to help end users troubleshoot remote access issues that are a result of the user or the user's ISP configuration.

How would you feel if you sold a car to someone and then got personally called to fill in every pothole on the roads they drive on with the car? These guys go above and beyond the call of duty. They sold you a product that does indeed work and do what it's supposed to, but if your setup doesn't work then why is it their fault?! Yet they STILL take the time to help troubleshoot these issues in the name of good customer service.

If you care enough to understand why remote access might not work in your case, try buying a book and learning a little bit about the technology at play. Perhaps "Networking for Dummies" (excellent series of technology books for beginners) would be a good place to start. Otherwise you need to be patient and wait for these guys to have some time to help troubleshoot issues that are caused by *YOUR* (or your internet service provider's) setup.

I whole heartedly assure you that if you take the time to figure out what's going wrong (and perhaps even learn a bit about that mysterious box you call the "router" or "modem" that connects you to the internet) you'll find Air Video is a far superior product to the others out there and does the job extremely well.

Please don't post here accusing the excellent people who develop and support Air Video of perpetuating a scam just because you don't understand why your particular situation doesn't work.

**BTW** after re-reading the post from the first page, they urge people to try the *FREE* version and *MAKE SURE IT WORKS* first before buying a paid version. How exactly is giving your app away for free so people can test it first a scam?!]]> http://www.inmethod.com/forum/posts/preList/949/16241.page http://www.inmethod.com/forum/posts/preList/949/16241.page GMT
(The reason why Zumocast works even in cases when Air Video does not is that in cases like that they route all traffic through external servers. However that is very expensive (bandwidth cost) and it is probably the cause why they planned to charge $29.99 for the premier plan).]]> http://www.inmethod.com/forum/posts/preList/949/16243.page http://www.inmethod.com/forum/posts/preList/949/16243.page GMT http://www.inmethod.com/forum/posts/preList/949/16349.page http://www.inmethod.com/forum/posts/preList/949/16349.page GMT
I downloaded Air Video Server the other day and it was working just fine at home on my local network, but like many of you when I got off the local network and tried to access the server anywhere else it just wouldn't work. This frustrated me greatly, and I started out trying to figure it out. I downloaded various programs to help, port forwarding, I followed the guides here, and nothing worked. Now to be fair that is likely because I had no idea what I was doing, but still.

Anyway, I changed a few things in my network and router settings, and I screwed something up. My router wouldn't work at all and I ended up having to have a direct connection to my PC without my router involved. I pretty much ruined everything that runs off of my local WiFi.

So I found a guide for my Linksys router about how to start form scratch. I pretended that I had just bought my router and installed it from the start all over again, step by step. I set out to do this just to get my WiFi going again and have everything set up as it was before, and Air Video wasn't even in my mind.

Well, in doing so, starting totally from scratch, I discovered that not only did t set my WiFi connection back up and was running perfectly, but by doing that it also fixed every problem I was having with the Air Video Server! It is now working perfectly without a single flaw.

So, if you have tried various other things and you haven't had any luck I highly suggest doing as I did and starting from scratch by totally setting up your router and everything all over again. It may be a big headache, but it worked perfectly for me.

And I didn't even do it intentionally. ]]> http://www.inmethod.com/forum/posts/preList/949/16395.page http://www.inmethod.com/forum/posts/preList/949/16395.page GMT http://www.inmethod.com/forum/posts/preList/949/16399.page http://www.inmethod.com/forum/posts/preList/949/16399.page GMT
Don't know if I should post the remote logs or if the will be of use since it works fine using local/remote wifi and tests show that the port forwarding is working fine.

I'm on an iPhone 3GS running 3.1.2 (don't want to upgrade for soooooo many reasons).

Any ideas or help would be appreciated.

Thanks. ]]> http://www.inmethod.com/forum/posts/preList/949/16688.page http://www.inmethod.com/forum/posts/preList/949/16688.page GMT http://www.inmethod.com/forum/posts/preList/949/16693.page http://www.inmethod.com/forum/posts/preList/949/16693.page GMT
]]> http://www.inmethod.com/forum/posts/preList/949/16696.page http://www.inmethod.com/forum/posts/preList/949/16696.page GMT http://www.inmethod.com/forum/posts/preList/949/16703.page http://www.inmethod.com/forum/posts/preList/949/16703.page GMT
Have tried all those options, no luck, same results.

]]> http://www.inmethod.com/forum/posts/preList/949/16709.page http://www.inmethod.com/forum/posts/preList/949/16709.page GMT
Then along comes software updates. uh oh.

I put off updateing, but today I did. Updated app, updated server, and updated iOS. Play a movie, works great. Play a show, works great. Walk away from an hour or two, watch something with the xfinity app, then go back to Air Video... nothing.

I am in CA, home PC is in PA. I get message "Server is not reachable". Log in to PC at home, server looks good.
I have tried to restart the server. no luck.
I have tried to uninstall and reinstall the stable version. no luck.
I have reinstalled the latest beta. no luck.
I have uninstalled and reinstalled the app. no luck.
I have forwarded the port, and disabled auto mapping. no luck.

Right now, if I switch to UPnP detection, it just keeps searching. I am guessing that my UPnP is messed up. So I uncheck the auto mapping button, and it says ok.
I press the test button, I get a message that the server is accessible from the internet.
However, my ipad still tells me server is not reachable. I am on a remote wi-fi connection, not 3G.

Any ideas at all? (This is why we don't update working software, and why we can't have pretty things)

Thanks for any suggestions!
]]> http://www.inmethod.com/forum/posts/preList/949/18143.page http://www.inmethod.com/forum/posts/preList/949/18143.page GMT http://www.inmethod.com/forum/posts/preList/949/18159.page http://www.inmethod.com/forum/posts/preList/949/18159.page GMT
I read everything I could but unufortunately without meeting the desired effect.
I forwarded my port manually as per PortForward site and ticked the remote access box and unticked the automatically one. When I launch the connection test it says that air video is NOT accessable to internet, altough immediately after the system reboot I am actually able to connect for couple of minutes ( I even managed to convert one episode of Scrubs - however soundless - any ideas what this could be?) but as soon I get relogged then I'm keep getting the 'unreachable error"

I own iPad 2 32gig wifi only version
Windows xp on my laptop (no 3rd parties firewalls)
Of course the PIN box is filled as well

I appreciate any kind of advice, thank you so much

Enduros


Sent from my iPad]]> http://www.inmethod.com/forum/posts/preList/949/18255.page http://www.inmethod.com/forum/posts/preList/949/18255.page GMT However, on the device (iPad) I can connect and it shows the directory stucture OK, but there are 0 filles listed.

Edit - whilst on internal LAN the streaming works absolutely fine.

Any ideas ?

Thanks

Further edit - Issue resolved after mapping another drive which was not on my NAS Air Video was able to see the file within the directory structure. Looks like it was a permissions issue.

]]> http://www.inmethod.com/forum/posts/preList/949/18860.page http://www.inmethod.com/forum/posts/preList/949/18860.page GMT I tried all the ways you showed but there is no final solution.
No, for example, I can't connect. My iPad continue to show "URL Resolver Error" even if airvideo on my mac show no problems.
Please, try to find a final solution! ]]> http://www.inmethod.com/forum/posts/preList/949/18989.page http://www.inmethod.com/forum/posts/preList/949/18989.page GMT http://www.inmethod.com/forum/posts/preList/949/19026.page http://www.inmethod.com/forum/posts/preList/949/19026.page GMT
When I first tried enabling remote access, the connection test failed saying my router didn't support UPnP/NAT. However, my router does support UPnP and the router's internal configuration screen indicated that uPnP was enabled and working.
Anyway, I then tried disabling and re-enabling uPnP in the router, saving the router configuration, and then I re-tried the AirVideo connection test ..... and it worked! I guess the uPnP mustn't have hung up or something. Will try remotely accessing my videos when I get a chance.

Btw, does AirVideo support streaming of recorded TV programs from a digital TV tuner (.wtv format)? When I try to play them in AirPlay it says the files are "invalid" and must be converted first, but there's no option appearing to convert them?

Cheers

]]> http://www.inmethod.com/forum/posts/preList/949/19412.page http://www.inmethod.com/forum/posts/preList/949/19412.page GMT
Cheers]]> http://www.inmethod.com/forum/posts/preList/949/19413.page http://www.inmethod.com/forum/posts/preList/949/19413.page GMT I bought this app for my ipad 2 GSM, and it works fine while my lap top is turning on. However, if I closed my lap top or shut it down, the air video app on my ipad 2 stopped working.

and I keep having this message:
URL Resolver error. Server is not reachable

Now my question: Does the app should be working fine while your laptop is turing off????

plz answer]]> http://www.inmethod.com/forum/posts/preList/949/19427.page http://www.inmethod.com/forum/posts/preList/949/19427.page GMT
URL Resolver Error:
Error occurred while trying to resolve the server address. This probably means that the server is truned off or that they are networking problems!

what is the benefit of this app if its requires the air video server to be run the whole time in the back ground of your laptop!???!!
]]> http://www.inmethod.com/forum/posts/preList/949/19429.page http://www.inmethod.com/forum/posts/preList/949/19429.page GMT ]]> http://www.inmethod.com/forum/posts/preList/949/19430.page http://www.inmethod.com/forum/posts/preList/949/19430.page GMT
lol that's really helpful!

Then what good of this app if I have to let my laptop runs all the time. Then, I rather watch my videos on my laptop!

anyhow, thanks really for your answer!
]]> http://www.inmethod.com/forum/posts/preList/949/19431.page http://www.inmethod.com/forum/posts/preList/949/19431.page GMT I can see the shared folders in my computer on local network. it´s works ok.
I have problems with remote server.
My status is ok. Server pin <removed>
My Connection test passed said. Your air video Server instance is accesible from internet.
I tab "+" / enter server pin / <removed> / save /
Air video app shows "Imac de Fer server Pin: <removed>"
I tap "Imac de Fer server Pin: <removed>" but the app shows the folders which I have in my local network
My router wifi can use UPnP and this option is OK.
The firewall is disable and the port 45631 is open.
can you help me??

<removed log>]]> http://www.inmethod.com/forum/posts/preList/949/19817.page http://www.inmethod.com/forum/posts/preList/949/19817.page GMT I can see the shared folders in my computer on local network. it´s works ok.
I have problems with remote server.
My status is ok. Server pin <removed>
My Connection test passed said. Your air video Server instance is accesible from internet.
I tab "+" / enter server pin / <removed> / save /
Air video app shows "Imac de Fer server Pin: <removed>"
I tap "Imac de Fer server Pin: <removed>" but the app shows the folders which I have in my local network
My router wifi can use UPnP and this option is OK.
The firewall is disable and the port 45631 is open.
can you help me??

<removed log>[/quote]
Please don't post the log here. Send it to support(at)inmethod.com instead. What is the error message that you get on client?]]> http://www.inmethod.com/forum/posts/preList/949/19841.page http://www.inmethod.com/forum/posts/preList/949/19841.page GMT http://www.inmethod.com/forum/posts/preList/949/19848.page http://www.inmethod.com/forum/posts/preList/949/19848.page GMT http://www.inmethod.com/forum/posts/preList/949/19886.page http://www.inmethod.com/forum/posts/preList/949/19886.page GMT 2011-05-24 00:33:29 LiveConversion: >>
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2011-05-24 00:34:39 SegmentedEncoder: Stream #0.1(rus): Audio: libmp3lame, 48000 Hz, 2 channels, s16, 192 kb/s (default)
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2011-05-24 00:34:39 SegmentedEncoder: frame= 60 fps= 0 q=2.0 size= 46kB time=1.04 bitrate= 364.9kbits/s dup=0 drop=2 ]]> http://www.inmethod.com/forum/posts/preList/949/19994.page http://www.inmethod.com/forum/posts/preList/949/19994.page GMT
1. open ESET
2. At the bottom left click on standard mode (change)
3. now that your in advanced mode click on setup > then personal firewall
4. click on advanced firewall setup and make sure the box says automatic with exceptions.
5. Click ok then click on configure zones and rules > NEW > Name it whatever you want (i used "Air Video")
6. Direction Both, Action Allow, TCP and UDP,
7. check LOG, Go to the local tab, Add port, name is FTP-data, Number is your air video port(by default 45631)
8. for application, find your air video application. (NOT THE SHORTCUT)
9. Go to the remote tab, click on add ipv4, type in the ip address of your ipod or iphone.
10. Click ok then Apply, Ok again and your done!!!!

For different Antivirus or firewall protections, in your firewall settings make a rule to allow your ipods ip address to access port 45631(or custom) to exceptions for network traffic.

If i helped you please leave me an email at[/color] [color=cyan]Shadow000Ninja@hotmail.com[/color] [color=darkred]with the subject "Air Video TY"
Dont send a message to my account on this forum because i will not come back to post more
i hope i helped, Good luck!!![/color]]]> http://www.inmethod.com/forum/posts/preList/949/20566.page http://www.inmethod.com/forum/posts/preList/949/20566.page GMT I got connection problem coz of Windows Firewall its were disabled.
I enabled it and everything work as it shall work. ]]> http://www.inmethod.com/forum/posts/preList/949/20636.page http://www.inmethod.com/forum/posts/preList/949/20636.page GMT http://www.inmethod.com/forum/posts/preList/949/20647.page http://www.inmethod.com/forum/posts/preList/949/20647.page GMT http://www.inmethod.com/forum/posts/preList/949/20672.page http://www.inmethod.com/forum/posts/preList/949/20672.page GMT
What is the max bandwidth it can use over the internet? I found that it was topping at 65KB/s but the video was not as sharp as normal]]> http://www.inmethod.com/forum/posts/preList/949/20751.page http://www.inmethod.com/forum/posts/preList/949/20751.page GMT The converted video files try to load but just seem to time out. Never will play.
Is there something I am missing? I assume the converted videos would stream faster than having to convert while watching, causing less buffering.

Thanks.]]> http://www.inmethod.com/forum/posts/preList/949/20795.page http://www.inmethod.com/forum/posts/preList/949/20795.page GMT http://www.inmethod.com/forum/posts/preList/949/20799.page http://www.inmethod.com/forum/posts/preList/949/20799.page GMT http://www.inmethod.com/forum/posts/preList/949/20923.page http://www.inmethod.com/forum/posts/preList/949/20923.page GMT http://www.inmethod.com/forum/posts/preList/949/20932.page http://www.inmethod.com/forum/posts/preList/949/20932.page GMT http://www.inmethod.com/forum/posts/preList/949/20940.page http://www.inmethod.com/forum/posts/preList/949/20940.page GMT http://www.inmethod.com/forum/posts/preList/949/20950.page http://www.inmethod.com/forum/posts/preList/949/20950.page GMT
Locally everything works ok, but through 3G no connection.
This is the Remote log:

[removed log]

Can you please advise what to do?

Thanks !]]> http://www.inmethod.com/forum/posts/preList/949/21019.page http://www.inmethod.com/forum/posts/preList/949/21019.page GMT
please send the log to support (at) inmethod.com, don't post it here. ]]> http://www.inmethod.com/forum/posts/preList/949/21022.page http://www.inmethod.com/forum/posts/preList/949/21022.page GMT http://www.inmethod.com/forum/posts/preList/949/21296.page http://www.inmethod.com/forum/posts/preList/949/21296.page GMT http://www.inmethod.com/forum/posts/preList/949/21301.page http://www.inmethod.com/forum/posts/preList/949/21301.page GMT http://www.inmethod.com/forum/posts/preList/949/21302.page http://www.inmethod.com/forum/posts/preList/949/21302.page GMT http://www.inmethod.com/forum/posts/preList/949/21304.page http://www.inmethod.com/forum/posts/preList/949/21304.page GMT http://www.inmethod.com/forum/posts/preList/949/21374.page http://www.inmethod.com/forum/posts/preList/949/21374.page GMT http://www.inmethod.com/forum/posts/preList/949/21986.page http://www.inmethod.com/forum/posts/preList/949/21986.page GMT
I have two PC's. One with Windows XP and this works fine with PIN. The other one hava a Windows 7 and doesn't work.

Both in the same net. I'm try re-install bonjour and air video server in Windows 7 machine and the same problem still occurs.

Some one can help-me ?]]> http://www.inmethod.com/forum/posts/preList/949/22010.page http://www.inmethod.com/forum/posts/preList/949/22010.page GMT http://www.inmethod.com/forum/posts/preList/949/22015.page http://www.inmethod.com/forum/posts/preList/949/22015.page GMT http://www.inmethod.com/forum/posts/preList/949/22103.page http://www.inmethod.com/forum/posts/preList/949/22103.page GMT http://www.inmethod.com/forum/posts/preList/949/22104.page http://www.inmethod.com/forum/posts/preList/949/22104.page GMT I mean i do not map the drive to my mac at home.
right now.. everything OK.. but i need open my iMac and NAS together.

Can i shut down the MAC? just keep open the NAS ???

I am OK on iPhone4 and iPad1 with wifi and 3G, but need turn on the imac and NAS.
how can i do just turn on the NAS??
]]> http://www.inmethod.com/forum/posts/preList/949/22303.page http://www.inmethod.com/forum/posts/preList/949/22303.page GMT And everything was well done.
(I did not need port-forwarding.)

A month ago, I bought new pc with 64bit-win7. but I could not get internet access.
In auto-mode, that say "No UPnP or NAT-PMP..."
In manual-mode, that say "Your Air Video Server instance is NOT accessible from internet."

The difference is only new pc.
I checked also firewall and anti-virus programs. once I turn off all firewall and anti-virus programs.
I also checked port-forwarding. but all did not work.

Is there any solution?

(ps. I doubt a program in my new pc. I installed vmware and vmware network. could it be crashed ?)]]> http://www.inmethod.com/forum/posts/preList/949/22350.page http://www.inmethod.com/forum/posts/preList/949/22350.page GMT http://www.inmethod.com/forum/posts/preList/949/22358.page http://www.inmethod.com/forum/posts/preList/949/22358.page GMT
Using Belkin N+ router
I have port forwarded my device manually since UPnP did not work (was not detected...)
I did read about the Double NAT issue so i did put my router under DMZ (did not have ooptions for PPPoE because i'm on comcast..which also doesnt have an option for configuring ports forward...)
I also tried connecting via my DynDNS name (timed out connection) and by server Pin (also timed out)

It does work on my local network. ]]> http://www.inmethod.com/forum/posts/preList/949/22393.page http://www.inmethod.com/forum/posts/preList/949/22393.page GMT Sorry for my english i'm french
When i have snow leopard install,thé video on 3G work fine
I switch with mac os lion and now 3G video dont work
[screenshot removed]
can you help me please
thank you]]> http://www.inmethod.com/forum/posts/preList/949/22457.page http://www.inmethod.com/forum/posts/preList/949/22457.page GMT http://www.inmethod.com/forum/posts/preList/949/22461.page http://www.inmethod.com/forum/posts/preList/949/22461.page GMT
[quote=johndsykes86]Not able to connect:

Using Belkin N+ router
I have port forwarded my device manually since UPnP did not work (was not detected...)
I did read about the Double NAT issue so i did put my router under DMZ (did not have ooptions for PPPoE because i'm on comcast..which also doesnt have an option for configuring ports forward...)
I also tried connecting via my DynDNS name (timed out connection) and by server Pin (also timed out)

It does work on my local network. [/quote]]]> http://www.inmethod.com/forum/posts/preList/949/22522.page http://www.inmethod.com/forum/posts/preList/949/22522.page GMT still need help, can't get refund at this point as its been so long since purchase...would really love to.get this working. Not sure why others that posted after me got a response...[quote=johndsykes86]Was seeing if my logs were recieved...still trying to use this. Ill resend logs and screenshots of setup if neccesary.

[quote=johndsykes86]Not able to connect:

Using Belkin N+ router
I have port forwarded my device manually since UPnP did not work (was not detected...)
I did read about the Double NAT issue so i did put my router under DMZ (did not have ooptions for PPPoE because i'm on comcast..which also doesnt have an option for configuring ports forward...)
I also tried connecting via my DynDNS name (timed out connection) and by server Pin (also timed out)

It does work on my local network. [/quote][/quote]]]> http://www.inmethod.com/forum/posts/preList/949/22589.page http://www.inmethod.com/forum/posts/preList/949/22589.page GMT
if you have emailed the logs and got no response it probably means I didn't get the message. Can you please resend it?]]> http://www.inmethod.com/forum/posts/preList/949/22592.page http://www.inmethod.com/forum/posts/preList/949/22592.page GMT
if you have emailed the logs and got no response it probably means I didn't get the message. Can you please resend it?[/quote]

just resent. ]]> http://www.inmethod.com/forum/posts/preList/949/22594.page http://www.inmethod.com/forum/posts/preList/949/22594.page GMT
I got the message and replied.]]> http://www.inmethod.com/forum/posts/preList/949/22597.page http://www.inmethod.com/forum/posts/preList/949/22597.page GMT
I've tried to set up a remote server from my office pc ( windows 7) with Cisco router and 10mb BEE internet line. And want to use it with my ipad. I have set up a password on airvideo, amd have ticked the "enable access from interent" box but 1 question..

When I get home, how on earth (out of thousand of air video servers) will my ipad find the right one?

TIA

Wayno]]> http://www.inmethod.com/forum/posts/preList/949/22600.page http://www.inmethod.com/forum/posts/preList/949/22600.page GMT http://www.inmethod.com/forum/posts/preList/949/22603.page http://www.inmethod.com/forum/posts/preList/949/22603.page GMT
2011-10-15 11:57:54 PortMapperAction: Scheduling task PortMapperAction$2 (2529687)
2011-10-15 12:48:27 TestConnectionAction: Scheduling task TestConnectionAction$1 (7631921)]]> http://www.inmethod.com/forum/posts/preList/949/22742.page http://www.inmethod.com/forum/posts/preList/949/22742.page GMT http://www.inmethod.com/forum/posts/preList/949/22749.page http://www.inmethod.com/forum/posts/preList/949/22749.page GMT
I'm trying to configure Airvideo to work on my Ipad connecting to my Imac as a server. I don't have problems when connecting via wifi in my local network, but I'm unable to connect from my 3G or from other wifi networks.

I've already opened the required port and don't know what else to do.

The message I get is:

URL Resolver Error
Error occured while trying to resolver the server adress.

Can anybody help me?]]> http://www.inmethod.com/forum/posts/preList/949/22948.page http://www.inmethod.com/forum/posts/preList/949/22948.page GMT
http://inmethod.com/forum/posts/list/949.page ]]> http://www.inmethod.com/forum/posts/preList/949/22957.page http://www.inmethod.com/forum/posts/preList/949/22957.page GMT
I thought AirVideo was using the pin provided for the server, but indeed it was not. When I removed the server and added it again with pin, it worked.

Thanks for the help!!!]]> http://www.inmethod.com/forum/posts/preList/949/22976.page http://www.inmethod.com/forum/posts/preList/949/22976.page GMT
I tried manually configuring my router but to no avail. Any advice. I did some reading in the thread, but there wasn't a search function and its like 12 pages....here are the screenshots.]]> http://www.inmethod.com/forum/posts/preList/949/23188.page http://www.inmethod.com/forum/posts/preList/949/23188.page GMT
can you please send the remote support log to support (at) inmethod.com (don't post it here). I'd also need to see screenshot of router status page.]]> http://www.inmethod.com/forum/posts/preList/949/23198.page http://www.inmethod.com/forum/posts/preList/949/23198.page GMT
can you please send the remote support log to support (at) inmethod.com (don't post it here). I'd also need to see screenshot of router status page.[/quote]

Hello
I sent an email yesterday, the subject of my email is "Problem with iPhone and iPad over 3G".
Could you please let me know how can I fix the problem.

Thank you,

Magix
]]> http://www.inmethod.com/forum/posts/preList/949/23747.page http://www.inmethod.com/forum/posts/preList/949/23747.page GMT
if you haven't received the reply yet please resend the email. I might have missed it.]]> http://www.inmethod.com/forum/posts/preList/949/23762.page http://www.inmethod.com/forum/posts/preList/949/23762.page GMT
if you haven't received the reply yet please resend the email. I might have missed it.[/quote]
Yes I did, you said: do you have any 3rd party firewall or other security software (Little Snitch, Internet Security Barrier, etc) installed?

and I replied: Yes, I do have little snitch installed.]]> http://www.inmethod.com/forum/posts/preList/949/23772.page http://www.inmethod.com/forum/posts/preList/949/23772.page GMT I just wanna let know I'm your user from the version 1 on iPhone 1st gen and I love this app.
I'm always exited for the updates and I'm not a kid! :"D

Magix
]]> http://www.inmethod.com/forum/posts/preList/949/23782.page http://www.inmethod.com/forum/posts/preList/949/23782.page GMT Air Video was working with remote access before but has stopped working in the last week.
Can still connect over local network though.
I have tried re-booting PC, router but problem still exist.
When I click "Test Connection", there is a message saying that Air Video doesn't work for remote access.
I have checked the following:
- my router Netgear WNDR 3700 does support UPnP
- I have fixed my PC to a static IP address
- I have check the router and confirm that port forwarding exist and forward 45631 to my PC IP address

Please help
Many thanks in advance]]> http://www.inmethod.com/forum/posts/preList/949/23799.page http://www.inmethod.com/forum/posts/preList/949/23799.page GMT
please send the remote support log and screenshot of the port forwarding to support (at) inmethod.com ]]> http://www.inmethod.com/forum/posts/preList/949/23808.page http://www.inmethod.com/forum/posts/preList/949/23808.page GMT log was sent this morning UK time
Thanks
Tri]]> http://www.inmethod.com/forum/posts/preList/949/23818.page http://www.inmethod.com/forum/posts/preList/949/23818.page GMT For those who may be interested, my problems are probably due to there are too many UPnP devices connected top the router, most of these are old and no longer use and the router did not clear the cache.

To solve the problems, I did:

- turn off the router and wait for 5 mins before turn on again
- manually add in UPnP for Air Video as instruction

Problem solved!
]]> http://www.inmethod.com/forum/posts/preList/949/23891.page http://www.inmethod.com/forum/posts/preList/949/23891.page GMT I have just downloaded air video and am ftrying to get it working properly. Under the Remote tab I have checked "enable access from internet" and UNchecked "automatically map port". The status says ok but when I run the test connection I get " Your Air Video Server instsance is not accessable from internet". Also when trying to acces my comp from my Ipad2 via Air Video, I get "URL Resolver Error"....I am gett a little frustrated Can you help me out here?? ]]> http://www.inmethod.com/forum/posts/preList/949/24000.page http://www.inmethod.com/forum/posts/preList/949/24000.page GMT
if you unchecked "Automatic port mapping" you will need to forward TCP port 45631 on your router.]]> http://www.inmethod.com/forum/posts/preList/949/24007.page http://www.inmethod.com/forum/posts/preList/949/24007.page GMT I managed to get the local sccessability working but not the internet option. Also when my pc goes into hibernate mode I cannot access anything...is that normal?]]> http://www.inmethod.com/forum/posts/preList/949/24010.page http://www.inmethod.com/forum/posts/preList/949/24010.page GMT http://www.inmethod.com/forum/posts/preList/949/24023.page http://www.inmethod.com/forum/posts/preList/949/24023.page GMT http://www.inmethod.com/forum/posts/preList/949/24028.page http://www.inmethod.com/forum/posts/preList/949/24028.page GMT
Airport Extreme base station working in bridge mode with a AT&T U-verse residential gateway suppling the public IP.
I've forwarded the ports that needs to be available, but for whatever reason Uverse does not like to open that port what so ever on their residential gateways. When I do a port scan over at GRC with SheildsUp, it shows it as being stealthed. I can open any other port and it will show as open, but 45631 will not. I have the logs if needed.

Thanks
]]> http://www.inmethod.com/forum/posts/preList/949/24066.page http://www.inmethod.com/forum/posts/preList/949/24066.page GMT http://canyouseeme.org/ to check if the port really is forwarded.]]> http://www.inmethod.com/forum/posts/preList/949/24076.page http://www.inmethod.com/forum/posts/preList/949/24076.page GMT
I installed Air Video Server on Windows Home Server (WHS) and remote access works fine. The live conversion is slow so I am trying to install Air Video Server on Windows 7 PC with a better configuration. I am not able to get the remote access to work. The WHS pc and the Windows 7 pc use the same router. I setup the Air Video server on the Windows 7 PC to listen to custom port. I sent an email with the screen shots and log file. Please help.

Thanks.
Arun.]]> http://www.inmethod.com/forum/posts/preList/949/24309.page http://www.inmethod.com/forum/posts/preList/949/24309.page GMT http://canyouseeme.org/ to check if the port really is forwarded.[/quote]

I emailed the screenshots and logfile.

Thanks.
Arun.]]> http://www.inmethod.com/forum/posts/preList/949/24310.page http://www.inmethod.com/forum/posts/preList/949/24310.page GMT http://www.inmethod.com/forum/posts/preList/949/24311.page http://www.inmethod.com/forum/posts/preList/949/24311.page GMT
Till today everything has been working well, it being on my local network or remote. I have been trying to connect to my server for the last hour or so and I am constantly getting "communication error: tracker service seems to be down...". I've been trying through various means (wifi and 3G) nothing works]]> http://www.inmethod.com/forum/posts/preList/949/24318.page http://www.inmethod.com/forum/posts/preList/949/24318.page GMT
Several people have reported the problem but no response yet...]]> http://www.inmethod.com/forum/posts/preList/949/24330.page http://www.inmethod.com/forum/posts/preList/949/24330.page GMT http://www.inmethod.com/forum/posts/preList/949/24337.page http://www.inmethod.com/forum/posts/preList/949/24337.page GMT
URL Resolver Error
Server is not reachable

I have set up the AirVideo the basic way and with the Server PIN. I can see both folders, but get the above message when I try to open either folder. My bitrate is set at 384 bkit/s.

I didn't see any responses to similiar issues on the board so I am reposting.]]> http://www.inmethod.com/forum/posts/preList/949/24422.page http://www.inmethod.com/forum/posts/preList/949/24422.page GMT http://www.inmethod.com/forum/posts/preList/949/24429.page http://www.inmethod.com/forum/posts/preList/949/24429.page GMT Please Help!!!!]]> http://www.inmethod.com/forum/posts/preList/949/24547.page http://www.inmethod.com/forum/posts/preList/949/24547.page GMT http://www.inmethod.com/forum/posts/preList/949/24554.page http://www.inmethod.com/forum/posts/preList/949/24554.page GMT
Communication Error
Error occured while communicating with the server.
The request time out.

Any help would be appreciated.

Thanks
]]> http://www.inmethod.com/forum/posts/preList/949/24621.page http://www.inmethod.com/forum/posts/preList/949/24621.page GMT http://www.inmethod.com/forum/posts/preList/949/24636.page http://www.inmethod.com/forum/posts/preList/949/24636.page GMT
I have tried everything from the first post but to no avail. My Air Video 2.4.3 was working properly, but overnight it just can't connect anymore. The status shows "Error sending status report. Will try in 5 minutes. If this keeps happening please report to support@inmethod.com"

Right now I'm using 3G on the iPad because I can't connect any Inmethod site/forum through my home computer. It just won't work. I use the ZTE router here, but I haven't done any changes...any ideas to help me?

Thanks in avance.

Edit: a guy is coming here tomorrow, If he can't solve my problem, I'll come back!]]> http://www.inmethod.com/forum/posts/preList/949/24661.page http://www.inmethod.com/forum/posts/preList/949/24661.page GMT http://www.inmethod.com/forum/posts/preList/949/24671.page http://www.inmethod.com/forum/posts/preList/949/24671.page GMT
Hi,

After posting my message I reset all settings to default in the app and the problem seemed to have been fixed but I'm back to the same problem and communication error as before and I haven't changed any settings on my computer. I'm on local network. When I turn off my Windows Firewall I can immediately connect but as soon as I put it back on I get the same error.
I've checked the allowed programs and Air Video Server is set to be allowed on all 3 profiles (Private, Public and Domain) but I still can't connect.

I don't know why all of a sudden I can't connect anymore and I've been unable to fix the problem. Any help would be appreciated!

Thanks]]> http://www.inmethod.com/forum/posts/preList/949/24861.page http://www.inmethod.com/forum/posts/preList/949/24861.page GMT
Hi,

After posting my message I reset all settings to default in the app and the problem seemed to have been fixed but I'm back to the same problem and communication error as before and I haven't changed any settings on my computer. I'm on local network. When I turn off my Windows Firewall I can immediately connect but as soon as I put it back on I get the same error.
I've checked the allowed programs and Air Video Server is set to be allowed on all 3 profiles (Private, Public and Domain) but I still can't connect.

I don't know why all of a sudden I can't connect anymore and I've been unable to fix the problem. Any help would be appreciated!

Thanks[/quote]

Um... did I ask a stupid question or something? If the answer is somewhere in this forum then could someone please point me in the right direction please. I keep having to turn off my firewall whenever I want to connect which is something I would like to avoid doing.

Thanks in advance.
]]> http://www.inmethod.com/forum/posts/preList/949/24997.page http://www.inmethod.com/forum/posts/preList/949/24997.page GMT
you should be able to setup an exception for Air Video in your firewall settings, you don't have to turn it off completely.]]> http://www.inmethod.com/forum/posts/preList/949/25005.page http://www.inmethod.com/forum/posts/preList/949/25005.page GMT
you should be able to setup an exception for Air Video in your firewall settings, you don't have to turn it off completely.[/quote]

I have Air Video Server as an exception both Home/Work (Private) and Public but it's still not allowing the connection. Is there another service/program I should be allowing?
For example "Windows Remote Management" is not set to allow nor "Wireless Portable Devices" etc.

Thanks for your help.]]> http://www.inmethod.com/forum/posts/preList/949/25030.page http://www.inmethod.com/forum/posts/preList/949/25030.page GMT http://www.inmethod.com/forum/posts/preList/949/25036.page http://www.inmethod.com/forum/posts/preList/949/25036.page GMT http://www.inmethod.com/forum/posts/preList/949/25486.page http://www.inmethod.com/forum/posts/preList/949/25486.page GMT
I've tested remote access by tethering my iPad to my HTC EVO 4g with a weak 4g signal. Divx videos are watchable with "convert while watch" but will pixelate on occasion. I'm trying the conversion then play option to see how that looks. Luckily most hotels have wireless that's faster than my phone. I'm on the road over half the month so I'll be buying the full version of the app. I was going to spend some $$$$ on a new NAS device with gigabit LAN but don't really need it with Air Video since I won't be needing to transfer videos over to the NAS for downloading onto my iPad ]]> http://www.inmethod.com/forum/posts/preList/949/25569.page http://www.inmethod.com/forum/posts/preList/949/25569.page GMT